Support & FAQ — Media Calculator

Get help with Media Calculator 4.0 for iPhone, iPad, and iPhone Duo. Restore Pro purchases, learn deep link URLs, or contact support.

Need help with Media Calculator 4.0 on iPhone, iPad, or the web? Find quick answers below or email us directly at [email protected].

Frequently Asked Support Questions

How do I restore my Media Calculator Pro purchase on a new iPhone or iPad?

Open Media Calculator, tap any Pro calculator or open the upgrade sheet, and tap Restore Purchases at the bottom of the screen. Ensure you are signed in to the same Apple ID used for the original purchase.

Which calculators are included for free in the iOS & iPadOS app?

Six core calculators are included free out of the box with no time limits:

Upgrading to Media Calculator Pro unlocks all 26 calculators across Cost & Efficiency, Engagement & Conversion, Revenue & Unit Economics, and Reach & Media Planning.

Can I open a specific calculator via Apple Shortcuts or URL schemes?

Yes! Media Calculator 4.0 supports the media-calculator://calculator/<id> URL scheme on iOS and iPadOS. For example:

  • media-calculator://calculator/cpm — Opens Cost Per Thousand Impressions
  • media-calculator://calculator/roas — Opens Return on Ad Spend
  • media-calculator://calculator/cpa — Opens Cost Per Acquisition
  • media-calculator://calculator/conversion-rate — Opens Conversion Rate

Every calculator page on this website also includes an Open in App button wired to its exact deep link.

How do I change the app icon on iPhone or iPad?

Media Calculator 4.0 includes 6 custom Liquid Glass icons (Violet, Azure, Mango, Orange, Pink, and Black) with full support for iOS Light, Dark, and Tinted Home Screen appearances. Open the app menu to switch your active icon at any time.

Contact Support

Still need a hand or want to request a new formula? Email [email protected] and we will get back to you promptly.